Privacy Policy

This privacy policy should be read together with the general terms and conditions of use.

  1.  The General Principles of our Privacy Policy

    1. This privacy policy covers how we treat your personal information collected electronically when you use the Site, register or apply online for any R8EM products or services, or when you contact R8EM electronically.

    2. R8EM respects your privacy and your personal information and for this reason, we take care to protect your personal information and to keep it confidential.

    3. When dealing with your personal information we apply the following:

      1. R8EM will only disclose, collate and process ("use") your personal information with your express written permission unless we are legally required to do so;

      2. R8EM will not use your personal information for any other purpose, other than that which we disclosed to you, unless you give R8EM your express written permission to do so, or unless R8EM is permitted or required to do so by law.

    4. By using the Site, registering or applying online for any R8EM products or services, or contacting R8EM electronically, you provide R8EM with your express written permission to share your personal information within the R8EM Group of Companies, in the ordinary course of R8EM's business, including for purposes of providing you with the relevant products and services. You may revoke this consent in writing at any time.

  2.  Personal Information

    1. Personal information refers to information that identifies or relates specifically to you, for example, your name, age and identity number or any information you use to register for the website.

  3.  How we collect your Personal Information

    1. Whenever you use the Site, complete an application form, contact R8EM electronically, or use one of the services, facilities, tools or utilities offered by R8EM on the Site, R8EM will collect your personal information.

  4.  Why we collect and use Personal Information

    1. In order to make your use of the Site and the products, services, facilities, tools or utilities offered on the Site as informative and successful as possible, it is necessary for R8EM to find out exactly what you need and want. The following are some of the reasons (i.e. disclosed reasons) why R8EM would collect your personal information:

      1. for R8EM to process your instructions or requests; or

      2. for R8EM to ensure that we meet your needs, R8EM may collect and analyse your personal information and combine all the information that we have about you for research and statistical purposes.

      3. Once R8EM has collected and analysed your personal information, R8EM may send you promotional material or details which we think may be of interest to you.

      4. to conduct market research;

    2. Your privacy is important to us and we will therefore not sell, rent or provide your personal information to unauthorised third parties for their independent use, without your consent. If at any stage after you have given R8EM your consent you no longer wish R8EM to use or share your personal information, you may at any stage withdraw your consent.

    3. You accept that we may store your personal information outside of the region or country (if applicable) that you may submit or use it in.

  5.  Protection of your Personal Information

    1. R8EM values the information that you choose to provide and will take reasonable steps to protect your personal information from loss, misuse or unauthorised alteration. The information R8EM has concerning R8EM clients is stored in databases that have built-in safeguards to ensure the privacy and confidentiality of that information.

    2. When you use the services, facilities, tools or utilities provided by R8EM on the Site, you may be given an access number, user name, password and/or personal identification number (PIN). You must always keep your user name, password and/or PIN a secret and ensure that you do not disclose it to anyone.

  6.  Correction of Personal Information

    1. If you ever want to update or correct any of your personal information held by R8EM, you may do so by accessing our site.

  7.  Personal Information held by or disclosed by you or R8EM to a third party

    1. Because R8EM is not responsible for any representations or information or warranties or content on any third party website (including third party websites linked to this website, websites facilitated by us or websites that serve as social networks like Facebook or Twitter), R8EM does not exercise control over the privacy policies of these third parties and you should refer to the privacy policy of these third parties to see how they protect your privacy.

  8.  Cookies and Online advertising

    1. 8.1 R8EM uses cookies. We use the word "cookie" to refer to information that is sent from the Site to your hard drive, where it is saved. In this way, the next time you use the Site, R8EM will know who you are and that you have visited the Site before. We also collect information about how you use the website, your preferences and past browsing history.

    2. 8.2 R8EM engages third parties that help us deliver banner advertisements and other online communications. The third parties may collect and use information about R8EM customers to help us understand the offers, promotions, and types of advertising that are most appealing to our customers. The personal information they collect is aggregated and cannot be linked to a person.

    3. 8.3 Third party vendors, such as Google show R8EM ads on sites on the internet.

    4. 8.4 Third party vendors, such as Google use cookies to serve ads based on a user's prior visits to R8EM's website.

  9.  Changes to this Privacy Policy

    1. 9.1 R8EM may amend this privacy policy from time to time. We recommend that you familiarise yourself with this privacy policy regularly.

    2. 9.2 The current version of this privacy policy will govern the respective rights and obligations between you and R8EM each time that you access and use the Site.

  10.  Which laws apply to this Privacy Policy

    1. 10.1. This privacy policy is governed by the laws of the Republic of South Africa, and you consent to the jurisdiction of the South African courts in respect of any dispute which may arise out of or in connection with the formation, interpretation, substance or application of this privacy policy.